-$20 M550 Promotion Code "BlackFriday"

FAQ

When it connects to your phone via WiFi, you will not be able to operate this device. If youwantto operate it, please long press "EMERGENCY BUTTON" to disconnect or restart the device.

It is normal for your camera to run slightly hot. Due to the higher video resolution, the dashcam may be hot during using. (no more than 140* F/60PC).

You are viewing high-bit rate version of video files. General computer configuration may haveproblem with faster data processing. Please record videos at lower resolutionand try again. Contact us if problem still persists.

Please reset your camera. Please make sure that "Motion Detection" is set to OFF. Also Pleasemake sure "Auto Power Off" "Parking Mode" is also set to OFF.

If no operation is detected after 3 minute(default setting), the dash cam will enter screen-savermode. Press any button will reactivate the. screen. If your don't need this function, youl can turnoff the back light.

Please go to camera's system settings> Time Zone Setting > Set your correct GMT value> Setyour time? OK to confirm Please press button "M* for twice, select "Timezone Setting press button"OK and select yourTimezoon. And select "Date/Time , change the right time.

 Note:Don't forget press button "M" so that time and time zone can be set successfully.

Please format your Micro SD/TF Card in dash cam:On the Video Mode,Please press button "M" for twice, then press button down "v" for 11 times and select "Format".Select "OK" and pressbutton "OK".

Clean the lens and the windshield.

Check the settings of loop recording; check the video recording format to save space; use high speed SDHC TF card.

Format your SD or TF card, check if your card is original.

The auto-exposure function is influenced by high-contrast scenes, you need to adjust the light sensitivity.

You need to adjust the white balance.

It depends on wrong settings of power supply frequency, try to set 50Hz or 60Hz according the local power supply frequency.

Because of low battery, please make sure the DVR is fully charged.

Pull out the SD or TF card and press the power button; if it doesn’t work, use a toothpick or something pointed to poke the reset hole and then press the power button again.

Make sure you are using the original car charger.

Install another video player or try a new formatted high speed memory card.

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