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Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds Process
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@azdomes.com. Items sent back to us without first requesting a return will not be accepted

Refund Address
Contact Name: Di Rookie
Address: 1801-1808 Jinhua Building, No. 468 Minzhi Avenue, Longhua, Shenzhen, Guangdong ,China
Postal/Zip Code:518000
Mobile Phone :13043495773
Company name:Shenzhen Dome Technology Co.,Ltd
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